TWO THUMBS UP
Great service by Nick & staff! Genuine, no-rush, top Quality service,
backed by experienced and very qualified staff =)
Bought a rollie with Ease of Mind Looking to buy another few Happy Lunar NewYear & Gong Xi FaCai in advance!
- a VERY happy Customer
Finally bought my new Rolex GMT yellow gold.
Good price and excellent Service!
Thanks, Chuan Watch.
Happy Lunar New Year!
QUICK ASSISTANCE, SINCERE SERVICE
Nick and Henry helped to obtain a new Rolex Milgauss GV within two days the time we spoke. They were very prompt to serve not just existing clients, but first timers like myself.
My first meeting with this father and son combination leaves a great impression and I am confident their team will provide good after sales service.
Thank you, Chuan Watches!
MY FIRST ROLEX - SEA DWELLER
Everyone was friendly and helpful unlike most shops I visited.
Will definitely recommend going to Chuan Watch to buy a reasonably priced new or pre-owned watch. Thanks again for your patience and help. Henry, Nick and everyone.
IWC BIG PILOT 5002
Guys.. Just bought BP 5002 from Nick. Sorry for late comers whos eyeing this..
Am writing this as somehow Im unable to write on your chuan testimonial section.
Reason why I do this is because I comment on your attitude to this service industry. Professional and friendly. I already see good after sales service.. Hear from your soon on the alteration of the strap. You have my permission to upload this info in your chuan testimonial section.
Thanks for the wonderful experience at Chuan Watch! Highly recommended to all others.
Wishing you all the best in the future.
FANTASTIC JAEGER LECOULTRE
Great watch, great service. Very nice people staff even helped us catch a taxi after the sale.
Terrific buying experience, highly recommended.
Thankyou Nick and Henry.
FRIENDLY AND KNOWLEDGEABLE
GENTLEMEN TO DEAL WITH!
Hi Henry and Nick, thank you very much for the smooth trade.
Looking forward to future deals with you already.
TUDOR TIGER BLUE
Highly recommended!! Quick decision by nick in closing this transaction. Watch in superb condition.
Looking forward to more dealings!!!
Highly recommended to all who wants to own an timepieces . Mr Henry & Nick were more than helpful and friendly . Not forgetting the great service provided by each of them in the shop . The prices were attractive too . Overall , THUMBS UP . Will definitely head back to deal with them .
Very swift smooth deal by friendly Nick and the decisive Mr Henry makes dealing with them comfortably. Very trustworthy sellers i will vote both hands up.
MY FIRST ROLEX.....AND PROBABLY MORE! HIGHLY RECOMMENDED!
Henry and Nick, and actually everyone in the shop are very friendly and very accomodating.
Price is definitely competitive, and service is so good that I suspect they have a secret mission of making sure that every customer will leave their shop happily with a big smile on their face and a new (or a few?) watch on their wrist. Wanted to buy one for wife but ended up buying another one for myself also. Now already wanted for more. I highly recommend anyone, esp those like me for the first Rolex, to pay them a visit.
You wont be disappointed. Hey Henry, Nick, Sharon and everyone, please keep up with the good work....and Ill be back......!
Bought my IWC Portugese from Chuan Watch. Entered the shop, greeted by the smiling faces, and great hospitality. Very personalized service, and reasonably priced.
They Sent my watch for polishing, and when I came to collect it, its all ready, with the boxes and papers, look like new, and went back home fully satisfied.
Thanks for the great service CW :-)
Azhar Abd Aziz
WHAT ARE YOU WAITING FOR?
I got to say Chuan watch is like no other 2nd hand watch that I have been to. The whole experience was fantastic! My past experiences with some other 2nd watch dealers were not exactly pleasant, staffs were snobbish and the worst part of it was that they gave off this glare like "I think you came to the wrong place." It was a total turn-off.
Spoke with Nicholas over Facebook and very nicely fed me with details that I needed. Went to shop and I was greeted by his colleagues and they are so down to earth which kind of settled me in very comfortably. The owner Mr Henry Lim is very friendly, very knowledgeable with the technical aspect and the watch industry. As a customer it gives me a lot of reassurance and confidence that Mr Lim knows exactly what he is doing and saying. This is essentially a very important factor for a potential customer. He gave me some really good advices and I was brought into it.
This would definitely not be my last visit. I strongly encourage anyone who need to get a watch especially Rolex, you will never go wrong visiting Chuan watch! Thank you Chuan watch for providing such a wonderful experience forme!
ROLEX 116520 BLACK ALPHA
Thanks Nick for the fast response via whatsapp & reservation, smooth & no tension or pushy tactics, great service & assurance for what you are getting & also not forgetting the competitive price. If anyone were to get their first watch be it Rolex or any International Brand, Chuan Watch must be the first company to go to !!! Thanks once again Chuan Watch !
AUDEMARS PIGUET ROYAL OAK
OFFSHORE FORGED CARBON LADIES
The transaction at Chuan Watch was smooth and pleasant. Both father and son were gracious, polite and professional in their dealing of the transaction. I also learnt more about watches in general, and hence the overall experience was an enriching as well as a satisfying one. The clientele of Chuan Watch is also a nice and pleasant bunch, drawn to the shop by the same love and interest for watches. We were able to discuss about watches in general, and even gave our opinion openly on the pieces that each of us was looking at. I for one enjoyed my time at Chuan Watch, and that would not be my last time there. So long as Im looking for watches to purchase, I will check on Chuan Watch for any good deals.
Kudos to both Nick and his dad, as well as his mum, for the pleasant watch buying experience at Chuan Watch!
PANERAI PAM 321
Excellent service and professionalism by Nick and Henry :)
ROLEX EXPLORER II 216570
Thanks for the watch. Great service by Chuan Watch. Ill be back for sure. :)
JayCarol Villarica Garcia
ROLEX COSMOGRAPH DAYTONA 116520
Thanks Nick & Chuan Watch for the smooth, patience, fast response, assurance, non pushy & most importantly competitive & authentic AlphaNumeric 116520 purchase few hours ago ! Thanks once again mate ~
GIRARD-PERREGAUX WORLD TIME CHRONOGRAPH FINANCIAL
After years of wondering at this nice place , finally had done a first deal with them. Nice and respectful shop , is the type of shop that I am definitely come back to deal more. Bravo
ROLEX GMT-MASTER II 116713LN
I would to thank Nick from Chuan watch with the great service & time given !
Will drop by again. Cheers !
116660 DEEPSEA SEADWELLER
Great service by Nick & Henry , Awesome experience purchasing my Rolex Deepsea
116660 with ChuanWatch. Fast and hassle free , have bought watches from Singapore
Authorise dealer before and finds that ChuanWatch provides a better services than
the AD. Genuine & Trustworthy Dealer ... Will surely be back for my next purchase
with ChuanWatch. Once again , I would like to take this opportunity to thank you
guys for the excellence services .
My obsession with watches grew year after year. It all began with a boy who stumbled
upon Chuan Watch. Much knowledge and advise was brought upon to me by a
non-judgemental salesman. Henry. With every purchase, I learn to appreciate their
sincerity and friendliness. Their ability to source for high-demand watches at
competitive price is indubitable. Todays purchase was nothing short of my
expectations. So here I am expressing my gratitute to Henry, Nick and everyone at
Chuan. Thanks for the AP!!! Love it!!!
IWC Pilots Chronograph
It is my first time to visit Chuan Watch.
Nick and the staffs makes me feel at home and at ease. Very pleasant experience.
Quiality friendly service and vast knowledge to share.
The in house warranty and buy back scheme is additional advantage not offer by many.
Will be back for more.
This was my first time purchasing from Chuan Watch. Service was really good, they
didntt push and told me to take as long as I wanted. This shop makes you feel very
comfortable to just go in and take a look without even buying anything. I would
recommend anyone to come here and I would definitely return to buy more watches.
Thanks Nick and co for making the smooth transaction.
Very good service and not pushy. The staff advised me to look around before making a
purchase so that i would not regret my buy. Very nice Jaeger. Will recommend to
friends looking for watches and will be back. Thanks Chuan Watch.
JAEGER-LECOULTRE REVERSO DAY/NIGHT 18K WG
Second deal with Nick and first as smooth as the first. Answers all questions
quickly, described the watch precisely and sorted out shipping without any issue
whatsoever. Strongly recommended.
MR. ROGER BACON
HIGHLY RECOMMENDED! KNOWLEDGEABLE
Just bought an Audemars Piguet Royal Oak Offshore Panda from Chuan Watch. Highly
recommended to all who wants to own a timepiece. Mr Henry & Nick and staffs were
more than helpful, friendly and knowledgeable. Cheers!
Thanks for the excellent service. Well! Looking forward to future deals with you already.
~~ November 2013
Finally purchased my first Rolex. Good buy and very happy with their service.
Will be back from the PAM. Merry Xmas. Thanks Henry. And Nick.
BOUGHT A PIECE OF OMEGA AT A GOOD PRICE. THEY ARE FRIENDLY AND GAVE ME SOME TIPS ON WATCH MAINTENANCE. NICH I THANK YOU.
2 thumbs up for the great service provided by Nick and Henry. Just traded in one of
my watches and picked up a pre-owned Pam. This is my first pre-owned watch and
judging by the prices and professionalism at Chuan Watches...it wont be the last
time I go back there to pick up other watches!!
Nick kept his promise to reserve the watch over the weekend even for a first time
customer like myself. Excellence service!!
Got my bnew Rolex today from Chuan Watch. Excellent service from the staff! A big
thank you especially to Nick who accomodated us. 2 thumbs up!!
will be back again soon. cheers!
TOP NOTCH SERVICE
Thanks very much for a top notch service and I am very happy with my FM.
I look forward to buying another watch from Nick again.
I would highly recommend Nick to my friends and colleagues.
I wish I had known about these guys a year ago when I started collecting watches. My
Olympic Speedmaster and Speedmaster Racing are superb.
Nick and Henry combine excellent service and quality with great prices.
GREAT SERVICE & KNOWLEDGE
Super accomodating and great service by Nick and his staff.
Very personable, and patient as well. Highly recommended.
THANK YOU NICK !
Pleasantly surprised that Nick did reserved my dream watch 116613LB until I returned
1 wk later which other dealers dont do.
Definitely will get next watch for my wife from him * gd pricing.
Thnks Nick - u r the man.
Great service from Henry with regards to watch servicing. Sent in a vintage Rolex
5513 for cleaning and servicing and a job well done. Dial and crystal are now
sparkly clean. Servicing was also done in less than a week. Will definitely bring my
watches there for servicing in the future.
The friendlist watch shop ive been to so far. Awesome service by Nick and family.
Was offered a drink the moment i step into the shop. No rush, no drama and they know
their stuff. Highly recommended!
PANERAI PAM 329
Panerai 329 Superb
Deal with Nick very friendly no trouble watch delivered as agreed and at a great
price...will buy again Paul
Excellent selection of watches new and used plus excellent service!
Stephanie Soh (via Facebook)
The best of the best! Nice people, super customer service, sweet waches and good prices! Couldnt ask for more!
Now to work harder and earn more money..
Jeremiah Chong (via Facebook)
There are so many reasons why I feel Chuan Watch is simply the best in all
of Asia for my watch buying experiences, yes it is plural because I am a
Nick has presonally sourced the obscure and has delivered in blistering fast
time. From my SACO Leopard Daytona to my WG DD II diamond dial, every
watch was meticulously inspected prior to delivery ensuring my expectations
From our Rolex deals to our Audemars deals every transaction has equally
been incredible with the service level and attention to detail met no matter
the value of the time piece. Truly remarkable comes to mind reflecting on
the progression of my collection from Chuan Watch.
There is a reason why I fly to Singapore (somtimes monthly) to buy my
watches. The service and time pieces are that good!!! I have been blessed
since the first deal!
Cant wait to order up my Platinum Daytona soon!!!
Thank you so much!! Forever indebted to your great service and
Steve Gauthier (via Facebook)
Great customer service! Great price! Great workmanship on the servicing of
my vintage omega that I cant believe how new it looks! The more I look at
the watch, the more Im loving it! Thanks again for the great job! Truly
appreciate the wonderful service.
Jaffir Hussain (via Facebook)
One can find excellent service and quality watches at Chuan Watch .
Reliability is the key here plus a wide selection of watches & good pricing is
a sure bonus!
Adeline Ong (via Facebook)
HUBLOT BIG BANG
Splendid experience from start to finish. Really nice to see the business running
smoothly to get clients what they want in real quick time. Kudos to the
professionalism and great service that goes along with every time piece done across
5 STAR SERVICE
I have been looking for a Patek Philippe Neptune black dial for years and as the
product is discontinued I had no choice but to look for 2nd hand suppliers. After a
few unsuccessful experiences with other suppliers around the world, I found the time
piece I was looking for at ChuanWatch. Living in China, this was far form being easy
a deal, but Nick demonstrated such a professional and patient assistance then I
decided to go ahead. Fexible, accomodating and understanding, I ended up having the
watch in perfect conditions, with a stunningly beautiful box and an overall
fantastic customer experience. I highly recommend ChuanWatch to whomever is looking
for supreme timepieces and 5star service.
Thanks to everyone at Chuan Watch today for a very warm experience
- and for the relatively tough to find Cartier Ruban :) Merry Xmas and Happy New Year
to you guys, your family and staff! All the best for 2015! Hope to see you all again ;)
Teacherkiat Tan (via Facebook)
Thanks to Henry for a friendly and stress-free purchasing experience,
purchased an Explorer II
EXCELLENT WATCH BUYING EXPERIENCE
Just grabbed by GMT Master & Henry & his team were very helpful & knowledgeable..
Excellent service & very happy with my new piece!! I will definitely be returning
whenever Im lookijng at expanding my collection.
MADE MY WATCH FEEL BRAND NEW!
My Omega Planet Ocean had 6 years worth of scuffs and scratches. After servicing and polishing,
the watch feels brand new! Super shiny! Superb service! Really good price too.
Absolutely brilliant folks at Chuan Watch! Friendly, patient and knows their stuff! Good deal too!
Loving my new PAM 351! Special thanks to Nick for making it a very smooth transaction!
Highly recommend and Ill be back for more!
Good Service attitude. Approachable and knowledgeable staff. Will patronise again someday. Highly recommended.
Everyone are very helpful, friendly and unpretentious. Price are reasonable too. The best I had ever met and deal with. Will be back for more. Cheers.
SIMPLY THE BEST!
Honest and very easy to deal with. Two thumbs up for Father and Son tandem. More power to you guys!
JAYCAROL VILLARICA GARCIA
TOP WATCH SHOP
Shaun, Nick and the Guru (their father) are extremely passionate and knowledgeable about watches. I just picked up a nice vintage Rollie that, apart from a clean was 100% original. Top quality products from a top quality company!! Chuan Watch rocks!!
One of the greatest fears when buying a pre-own luxury watch is what happens if it stops when you reach home and here is where Chuan Watches really stand high and shoulders above other second hand dealers. When the AP Panda that I bought from Nick had some movement issues after I took it home, he was quick to reply to my messages and constantly assure me that they that will quickly fix the problem for me. I brought it back for servicing and they not only check the movement, but also the chronograph and even the power reserve. Not for the slightest moment did they try to push the blame to me or that it is a pre-own watch but constantly kept me updated on the servicing progress and promised that if they cant fix it, they will replace it with another piece. I really cannot ask for a better service and have no hesitation recommending anyone to buy your next luxury pre-own/brand new watch from them. After sales service is probably the most important aspect when buying an expensive time piece and Nick and the entire Chuan Watch Family did not let its good reputation down. Thumbs up!
All I can say is that I feel entirely at home when Im at Chuans! Wonderful shopping experience, friendly...I would definitely buy from them again (when I have the cash!)...thanks Nick and family!
JY Ben (via Facebook)
Great service from Nicholas! Professional, clear and precise
Gary Tan (via Facebook)
First visit here - a real service gem. Good selection with reasonable prices to match, and the friendly team certainly makes you feel right at ease. Two thumbs up!
Lai Shangling (via Facebook)
Thumbs up for the patience and great service..
Edward Soo (via Facebook)
The most friendly service Ive come across in a while. Thanks guys.
Azim Kafi (via Facebook)
bought a brand new daytona 116520 from them, good price and good service from the whole family. will definitely return if i get my next watch
Larry Tok (via Facebook)
Well done Nick. Straight forward, open to advise.
Now wife is so wildly happy. You are my saviour. Cheers.
Eyebag Eyebag (via Facebook)
Got a brand new ROLEX Submariner 116610LN from them, which was reasonably priced. I was given good service from Nic and the Teochew lady(no idea who she is). Definitely a good place that makes you enjoy your purchasing power. Will definitely return again if I am to look for new time pieces.
Jay Quak (via Facebook)
Great experience. Sherleen & Nick were of great help & extremely professional throughout. Will definitely be back again! Thumbs Up Chuan Watch!
Jeremy Jere Tan (via Facebook)
Great customer service from all the staff ! Very happy with the purchase ! Highly recommended ! 5 stars !
Vince Vince (via Facebook)
Overall reasonable price, excellent/friendly service, awesome place to shop! Definitely a happy buyer! Will visit again thank you!
Jeray Tan (via Facebook)
Was served by shaun yesterday. Tip top service which put other competitors to shame. Made me decide on my choice in 5mins. Keep it going guys...thumbs up!
Mohd Emran (via Facebook)